We have followed all reopening plans put into action by the State of Connecticut. We will reduce our capacity by 50% and sanitize surfaces regularly. We have installed plexiglass by the counters to limit contact. We have also installed Boot Fitting Stations. There will be visual markers on the floor to ensure social distancing. We have added a half dozen UV Light wands for sanitizing all boot try-ons, benches, helmets, and outerwear. The store will be sanitized throughout the day as well as each night. We have also added a disinfectant fogger at the entrance to maximize a clean environment. All employees will be in PPE to ensure their safety and yours. Additionally, boot fitting will be by both appointment and walk-in.

All of our employees will be wearing masks. We encourage all customers to wear masks as well for the protection of our employees and yourselves.

Come on down! Due to store capacity limits, there may be longer than usual wait times. Try to come during the week if you can!

Please return your children’s season leases beginning May 20th. Please bring your season lease agreement to expedite the process. Additionally, Alpine Haus will not accept any gear that has not been thoroughly disinfected prior to dropping it off. Alpine Haus will also disinfect all boot liners again to ensure extra safety measures.

No. Please return your leased equipment by July 3rd and follow the cleaning instruction below.

We recommend spraying the boots with Lysol and wiping the outside with a disinfectant. Clean all mud off skis and use sanitizing wipes to clean them.

July 3rd is our target date to have all season Lease equipment returned so that we may have enough time to clean and recondition the equipment. With that, we are aware of certain situations that may not make that deadline an option. In those cases, we ask that you reach out to us directly so we may discuss options.

At this time, the shop is fully functioning. Boot fits, Season Leases, Tunes, and shopping are all happening! However, due to store capacity restrictions, wait times may be longer than usual. Please come during the week if you can. Please also keep in mind the dressing rooms will not be available.

We have a 30 day return policy. Items must be unused with tags still attached. All returns will be sanitized with a UV light wand.

No, come on down! Due to store capacity limits, there may be longer than usual wait times. Try to come during the week if you can!

Yes.

Yes.