Every item we sell comes with our 100% satisfaction guarantee. We will issue a full refund on merchandise that is new or unused and returned with the original packaging in resalable condition within 14 days of receipt. This does not include skis that have been mounted or products on sale at 30% off or over. These are considered a final sale.
No shipping charges are refunded. If free shipping was offered and an item is returned Standard shipping charges will apply and be deducted from refund.
In store purchases:
Please contact our store at 860-563-2244 for more details about in store returns
Credits will be issued after the warehouse receives, inspects and processes your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit card refunds can take up to 72 hours to reflect on your statement.